Privacy Policy

Welcome to Paradise Hardwood Floors.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1.Information We Collect

a. Personal Information

We may collect the following information when you contact us or fill out a form:

  • Name

  • Phone number

  • Email address

  • Address (if provided)

  • Any message or details you submit through our contact form

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages you visit

  • Time spent on our website

  • Cookies and similar tracking data

2. How We Use Your Information

We use the collected information to:

  • Provide flooring installation, repair, refinishing, and related services

  • Respond to your inquiries or schedule appointments

  • Improve website experience and customer service

  • Analyze website performance and visitor behavior

  • Send important updates or service-related messages

  • Maintain security and prevent fraudulent activities

3. Sharing Your Information

We do not sell your personal data.
However, we may share information with:

  • Trusted service providers (hosting, analytics, email service)

  • Legal authorities if required by law

  • Contractors or team members strictly for service purposes

All third parties follow strict confidentiality rules.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze traffic and performance

You can disable cookies from your browser settings, but some features of the site may not work properly.

5. Data Security

We use reasonable and industry-standard security measures to protect your data, including:

  • Secure servers

  • Encrypted connections (SSL/HTTPS)

  • Restricted access to personal data

Though no method is 100% secure, we take every possible step to protect your information.

6. Data Retention

We keep your personal information:

  • Only as long as necessary for service or business needs

  • Or until you request deletion

After that, it is securely removed from our system.

7. Your Rights

You have the right to:

  • Request a copy of the information we hold

  • Ask for corrections or updates

  • Request deletion of your data

  • Opt-out of any non-essential communication

To exercise these rights, contact us using the information below.

8. Policy Updates

We may update this Privacy Policy from time to time.
The updated version will always be posted on this page with a new “Last Updated” date.